These terms and conditions outline the rules and regulations for the use of our website (contentrocky.com) and services. By accessing our website and services, you accept and agree to be bound by the following terms and conditions:
- Business Information:
ContentRocky.com is a content marketing company based in Sri Lanka that provides SEO articles, website content, product descriptions, and other related services. - Google’s Search Essentials:
By using ContentRocky.com’s content writing products, you acknowledge and agree to abide by Google’s Search Essentials (formerly known as Webmaster Guidelines) at all times. We are dedicated to providing top-quality content that conforms to industry standards, and we aim to maintain ethical and responsible practices in our operations. For this reason, we adhere to Google’s guidelines to guarantee that our content is search engine-friendly and adds value to our clients. Failure to comply with these guidelines may result in the termination of our services and access to our website without prior notice. - Intellectual Property Rights:
The intellectual property rights for all the content and materials supplied by ContentRocky.com, a content writing service, do not belong to our company. The client has complete authority to utilize, modify, reuse, delete, or share the content with any third-party entities or individuals. Essentially, the client is the rightful owner of the intellectual property. - Delivery Time:
We strive to deliver our services within the given deadline. However, in case of a high workload, the delivery time may exceed the deadline. In such cases, no refund will be provided. - Additional Costs:
If a client requests a new report for content or a Copyleaks AI report, an additional cost per report will be charged. This cost will be communicated to the client in advance. - Confidentiality:
We respect the privacy of our clients and maintain the confidentiality of their personal and business information. We do not disclose any information about our clients to third parties without their consent. - Reuse of Keyword Research:
We may reuse the keyword research we have done for previous clients for new clients. However, we do not write the same content for different clients. - Termination:
We reserve the right to terminate our services and access to our website at any time without prior notice or explanation. - Content Usage:
We reserve the right to use the content created for clients in our portfolio, provided we obtain permission from the client beforehand. - AI Content and Verification:
At ContentRocky.com, our team of expert writers conducts in-depth research to create tailored content that fulfills your unique requirements. We don’t employ AI to generate content for our clients. However, if a customer claims that the content we have produced is AI-generated, we will offer a report that demonstrates that our writing is human-created using reliable tools such as Grammarly Premium, Copyscape, ContentAtScale.ai, Copyleaks, and Turnitin. Please note that obtaining a report using these tools may incur additional charges. We do not trust any other tools, as they may produce inaccurate or false positive results. - Content Originality (Plagiarism):
At ContentRocky.com, we guarantee that all content created by our team of skilled writers is original and free from plagiarism. However, in certain cases, we may need to use common words or phrases to convey the intended meaning, which could result in instances of similarity with other works. We make every effort to ensure that our content is unique and not copied verbatim from other sources.
Academic Content:
It’s important to note that even in academic writing, there may be up to a 20% chance of unintentional similarity with other works in common content. Nevertheless, we take every step to ensure that our content is original, and we utilize reliable plagiarism detection tools such as Grammarly and Turnitin to verify the authenticity of our work.
Limited Alternative Expressions:
In some cases, there may be limited alternative ways to express certain ideas accurately. For example, simple and common sentences like “The sky is blue,” “Water is essential for life,” or “The Earth orbits around the Sun.” In such cases, we ensure that these sentences are presented in a unique and original manner and that they are not copied verbatim from other sources. - Limitation of Liability:
By using ContentRocky.com’s content writing services, you acknowledge and agree that we provide only final content that meets the client’s requirements. Any use of this content by the client, including but not limited to posting on their website, may result in consequences such as website downtime, loss of profit, Google de-ranking, loss of ranking, legal issues, copyright disputes, or any other related cases. Please note that ContentRocky.com does not guarantee or provide any recovery for these consequences. The client assumes full responsibility for any potential negative outcomes that may result from their use of our content writing services. - Governing Law:
These terms and conditions are governed by and construed in accordance with the laws of Sri Lanka. - Refund Policy
At ContentRocky.com, our primary goal is to deliver high-quality digital content to our valued customers. As our products are digital and instantly accessible, we generally do not offer refunds. However, we do provide refunds under one specific circumstance:
a) If a customer unintentionally purchases a duplicate copy or multiple copies of the same product.
Refund requests must be submitted within seven (3) days from the date of purchase. All refunds are subject to our discretion and approval. To request a refund, please contact us at [email protected] or call us at +94 72 675 6584, and provide proof of purchase.
Please note that discount codes must be applied before checkout. We cannot apply or refund the value of a discount code after the purchase has been completed. - Changes to Terms and Conditions:
We reserve the right to modify these terms and conditions at any time without prior notice. By continuing to use our website and services after any modifications have been made, you agree to be bound by the revised terms and conditions.
If you have any questions or concerns about our terms and conditions, please contact us at [email protected].