At ContentRocky.com, our primary goal is to deliver high-quality digital content to our valued customers. As our products are digital and instantly accessible, we generally do not offer refunds. However, we do provide refunds under one specific circumstance:
a) If a customer unintentionally purchases a duplicate copy or multiple copies of the same product.
Refund requests must be submitted within seven (3) days from the date of purchase. All refunds are subject to our discretion and approval. To request a refund, please contact us at [email protected] or call us at +94 72 675 6584, and provide proof of purchase.
Please note that discount codes must be applied before checkout. We cannot apply or refund the value of a discount code after the purchase has been completed.
Delivery Time: We strive to deliver our services within the specified deadline. However, in the event of high workloads, the delivery time may exceed the initially stated deadline. In such cases, no refund will be provided.
For any questions or concerns regarding our refund policy, please feel free to contact us via email at [email protected] or by phone at +94 72 675 6584.